Managing Professional Conflict- With Cris Gilbert, NU Ombudsman

It was the Center for Student Engagement & Activities‘ pleasure to host Cris Gilbert, the NU Ombudsman, for a presentation on Managing Professional Conflict. In this 1-hour presentation, Cris gives an introduction to the Office of the Ombudsman, and explores some basic concepts and competencies in conflict resolution.

This presentation aligns with “Conflict Resolution Foundations.” This is just one of thousands of free courses that National University students have access to through their LinkedIn Learning membership. This membership can be accessed through your single single on.

Note: This link will only work for National University affiliates.

This 51-minute LinkedIn Learning Course will cover the following learning objectives:

  • Define the “Name, Blame, Claim” cycle.
  • Distinguish different types of conflict styles.
  • Recognize contentious tactics.
  • Identify issues and needs.
  • Explain how to reframe.
  • Increase conflict capacity.

Successful completion of this course results in a certificate of completion that can be printed or shared via your LinkedIn profile.

Interested in taking The Stroop Test from Cris’s Presentation yourself? Click on the image below to give it a try!

Join us for our last NU Engage for 2020 on Tuesday, December 8 from 5:30-6:15 p.m. PST.

Logon to the NU Speakers Series on Wednesday, December 8 at 5:30-6:30 p.m. PST. Register here for “How to Survive Financially During these Uncertain Times” with NU alum, Brent Wisley (BBA ’83, MBA ’86).

Stay tuned for more events in 2021!